Stretch, Flex & Relax

For our groups, all equipment is supplied. It is recommended to bring a water bottle to keep hydrated and a towel if you prefer.

If there is something specific you are required to bring our Therapy and Wellness team will contact you.

If you are a private client, your private health care card will be required upon payment.

We request that all clients bring their Medicare cards with them for their first visit.

Fees will vary depending on whether you are a private client or receive government subsidies.

For information regarding our fees for Therapy and Wellness services or a group, please contact our Customer Care team at 8177 3200.

If you are booked in for a class and can’t attend, you must let us know so the place can be given to another client.

If we don’t hear from you after 4 weeks, you will be placed on the “Waitlist” if:

• There is non-attendance in a class for 4 weeks or more without notification.
• If you have advised us you will be away for more than 4 weeks in a row.
• If you are unwell and cannot attend and this stops you from attending 4 weeks in a row.

When you are ready to return to your class, PLEASE contact Customer Care to discuss your position on the waitlist, as just turning up may result in being turned away if the class is already full.

Yes, bookings are required. If you require an urgent appointment, please contact our Customer Care Team on 8177 3200 and we can do our best to fit you in at the earliest time available.

We accept referrals from My Aged Care for funded services through the Department of Health. We accept GPs, medical specialists, other allied health professionals, carers and self referrals for private services.

For more information, please contact our Customer Care team on 8177 3200.

Therapy and Wellness Services funded through the Department of Health are for people who are over 65, no longer working and who have registered with My Aged Care.

Private services are available to anyone.

We invite feedback from all members of the Alwyndor community and their family and friends. We have a feedback form that you can use to easily submit your compliment, complaint, or suggestion, and we are always available for conversations.

If you would like to give us feedback, complete our feedback form or contact our Customer Care Team at 8177 3200.